High value, low cost : how to create profitable customer delight / Brian Plowman.

By: Plowman, BrianMaterial type: TextTextPublication details: London : Financial Times Pitman Publ., 1994. Description: XII, 267 s. : il. ; 24 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 0273604376Subject(s): Jakość totalna | Reengineering | Zadowolenie konsumentów
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Date due Barcode
Basic collection Basic collection BG UEK
Magazyn
205717 Available 1000205717

Bibliogr. s. 259.