Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.

By: Liswood, Laura A, (1950- )Material type: TextTextPublication details: New York : Harper Business, 1990. Description: XXXIV, 180 s. ; 25 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 0887303463Subject(s): Konsumenci -- zadowolenie -- Stany Zjednoczone
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222980 Available 1000222980