Service operations management : strategy, design and delivery / Christine Hope and Alan Mühlemann.

By: Hope, ChristineContributor(s): Muhlemann, Alan P | Prentice Hall (Upper Saddle River) [pbl]Material type: TextTextPublication details: London : Prentice Hall, 1997. Description: VIII, 352 s. : il. ; 24 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 0131499157Subject(s): Usługi -- zarządzanie
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Item type Current library Call number Copy number Status Date due Barcode
Reference collection Reference collection BG UEK
225269 338.46 Checked out 25/09/2024 1000225269

Bibliogr. przy poszczególnych rozdziałach.