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Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

By: Davidow, William HContributor(s): Uttal, BroMaterial type: Text

TextPublication details: New York : HarperPerennial, 1990. Description: XXII, 227 s. ; 21 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 0060161809Subject(s): Serwis posprzedażny

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Item type	Current library	Call number	Status	Date due	Barcode
Basic collection	BUEK Magazyn	223009	Available		1000223009

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Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

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