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Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

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Material type: Text

TextPublication details: New York : HarperPerennial, 1990.Description: XXII, 227 s. ; 21 cmContent type:

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Holdings
Item type	Current library	Call number	Status	Barcode
Basic collection	BUEK Magazyn	223009	Available	1000223009

U góry okł.: National bestseller.